forum.airaim.com

Every time I try to sign on airaim through my phone it tells me "Sign on failed!" It does this on every screen name I try and I know my password is right, I can sign on using my computer and regular aim application on my phone, a Blackberry if it matters. Any help would be appreciated, thank you in advance!

I will give the same reply that I have always given to these complaints. What is special about your account? There is a large number of people who are signed on just fine and are able to sign-on currently (I personally just tested 2 accounts of my own). Without any specific details as to why your account would not be like the others, I really cannot do anything about it. As an example, many moons ago someone came to me with the same problem and eventually they figured out that their buddylist had over 200 buddies via a hack/add-on to AIM. Another example involved someone using a foreign language to name their groups (special characters). Unless you can figure some sort of likely culprit, then how am I to do anything about it?

Thanks,
-Scott

That happen to me twice on here

As you can see here, Scott answered the questions. It's not necessarily the AirAIM servers, so you cannot blame that. It's particularly something with YOUR account, as Scott noted above, over 200 buddies? Foreign characters (┼ and œ as examples). This may make the server not read your buddy list correctly.

As of RIGHT NOW I attempted to sign on with an extra screen name of mine, and it worked successfully. So yet I go back to Scott's quote... what does make your account special?

You'll have to continuously try, and take these tips/hints,

Remove foreign characters from group names or even buddy comments/aliases (┼ and œ are examples).
If you have over 200 buddies with some sort of hack, you may want to remove some.. start with inactive users.
Exit then reload your browser, may be silly but in some situations fixes it.
Please make sure your password is correct.

And this may not happen often, but it did to me. Change your screen names password. It's not that hard to do, and it does help. If you don't feel like it, then ignore this tip. But, a quick way to do so is using a program I developed about a year ago.

Download that program here. It's called Aim Config.
*AirAIM and it's employees cannot and do not have any relationship to this piece of software and cannot warrant its fitness for use.*


If for some odd reason you do not trust it, you can scan it with your antivirus or visit AOL's official password changing website, http://password.aol.com/

Thank you,
Dave.

Foreign characters should be fully supported by AirAIM now. If they are not, please provide details and I will remedy that.


The >200 issue, I imagine, is still valid. I was never able to discover why this occurred as I had no account to debug this problem with.


By far, the most common reason for login failure is mistyping your screenname and/or password (especially considering that the devices being used are often without a QWERT keyboard). Most of the time there is an error message returned stating that, but sometimes the AOL server does not report the message and neither will AirAIM. "Sign on failed!" is a generic, "I don't know what went wrong," message and if I could tell you, I would.


AirAIM and it's employees cannot and do not have any relationship to this piece of software and cannot warrant its fitness for use.

-Scott

Every time I try to sign on airaim through my phone it tells me "Sign on failed!" It does this on every screen name I try and I know my password is right,